Bob Timm in Minot ND wrote: "Wouldn't you know I just bought the house and the furnace died." It's a story from a real estate agent in Minot where it is a lot colder than Columbus usually. A buyer called Bob after closing to say the furnace was dead. I hope it was not the dead of winter. Bob writes:
"The point of this post is just to remind everyone involved in a home sale, the Buyer, the Seller, and the Agents to remember little details like keeping the lights on and the furnace running."
In most cases in Central Ohio it takes gas or electric to keep that furnace running.
When Bob got a call from a client saying "Wouldn't you know I just bought the house and the furnace died" he writes:
As a Realtor I'm glad I've only received a phone call like this once in the last 5 years. My first thought was: Did we purchase the Home Warranty?. My second thought was did I remind the new home owner to call the gas company and have the service switched over to their name on the day of the closing?
Central Ohio home buyers, in your contract the date that the utilities would be switched over may be closing, if possession is at closing.
In Bob's story, Bob's buyers had not switched the utilites to their name.
Possession - the point in time where you possess the property
In your purchase contract you negotiated a date to take possession of the property. That is the date the utilities including gas and electric should be in your name, unless your contract says otherwise. If you are my client there is a list of utility companies in your Real Living Compliance Manual (red book) to help you set up the utilties.
If the utilities are in your name... there is gas or electric. What's next? In Bob's story he says: My first thought was: Did we purchase the Home Warranty?
In your purchase contract it says whether there was a home warranty issued on the property for your protection as the new home owner. Your purchase contract will tell you who the home warranty company is. The seller may have had any number of different policies in effect at the time of closing and provided that policy to you. If you have a home warranty there was paperwork at the closing which gives you phone numbers for service, their customer service phone number and / or websites to answer any questions about the warranty on your home. The home warranty contract will also give you the number that identifies your property.
You need that number to get service.
So if " "Wouldn't you know I just bought the house and the furnace died" happens to you... or the water heater sprung a leak... or half of the house does not have electricity... or the dishwasher stops washing... look for your closing papers and home warranty contract.
ABC - http://www.abcgas.com/
American Home Shield - http://www.ahs.com/
HMS - http://www.hmsnational.com/
HomeGard of Ohio - http://www.realliving.com/her/pages/homegard-392476
Real Living HER (formerly HER Realtors) listings the home warranty is often HomeGard... not always. If the seller is listed with another company it could be many different policies.
Follow the directions in your home warranty contract.
It's Furance Friday in Columbus Ohio... and Earth Day and Good Friday...
Image Credit The furnace pictured is Reuben Saltzman's old furnace, photo used with permission. The furnace was not dead. He's a home inspector, he's in Minnesota. He replaced his furnace before it died.
This post provided by Maureen McCabe HER Realtors*
Contact Maureen McCabe of HER Realtors* - 614.388.8249
email: MaureenatMaureenMcCabe.com at = @
*Real Living HER
Information is deemed to be accurate but should be verified to your satisfaction. Information provided herein is supplied by several sources and is subject to change without notice. Opinions expressed are solely those of Maureen McCabe.